Children and Youth Services (CYS) works to protect children and youth (infancy through age 17) from neglect and abuse; to strengthen the family unit, the most important resource for the child’s well-being; and to assure a child’s right to a permanent, healthy family setting (relative placement, adoption, guardianship arrangement, or other approved living arrangement) in the absence of a safe, biological family environment for the child. Services offered by CYS include:

Potter County Children and Youth Services does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, national origin, disability, age, sex, sexual orientation, gender identity, religion or creed in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out Potter County Children and Youth Services directly or through a contractor or any other entity with which Potter County Children and Youth Services arranges to carry out its programs and activities.  If you have questions or need assistance, contact the Potter County Children and Youth Services Section 504/ADA Coordinator, Jamie Wood.

 

If you believe that Potter County Children and Youth Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the:

Jamie Wood
Potter County Children and Youth Services
Potter County Human Services
62 North Street, P.O. Box 241
Roulette, PA 16743

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You can file a grievance in person or by mail, email, or in person. If you need help filing a grievance, the Section 504/ADA Coordinator, Jamie Wood, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
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Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html